• Lead Coach Operator Instructor

    Job Locations US-WA-Everett | US-WA-Everett
    Opening Date 2 weeks ago(4/10/2018 5:43 PM)
    Job ID
    2018-1144
    Close Date
    4/25/2018
    Category
    Administration
    Bargaining Unit
    Yes
    Min (Hourly)
    USD $37.90/Hr.
  • Overview

    This is an INTERNAL ONLY position open to current Coach Operator Instructors

     

    Coach Operator Instructor Leads are responsible for directing, prioritizing and overseeing the daily activity of coach operator instructors and coach operator trainees as assigned.  The conduct curriculum development, e-learning, refresher courses for operators, training programs for new hire operators.  They assure that the quality of classroom training provided is sufficient to properly convey information to attendees by conducting training or through monitoring of coach operator instruction staff.  The Coach Operator Instructor Lead functions as a “working position” with the expectation that as necessary, they will lead and/or assist in the fulfillment of work assignments and projects in order to meet company goals and objectives.

     

    Two positions are being hired with a term lasting through 2018, and likely extended through 2019.

    • Create scheduling templates for different/change class sizes
    • Attend and monitor"round tables" for student progress during overlapping classes
    • Create and update class materials
    • Make recommendations for new hire Coach Operator Instructors based on their learning and work

    Essential Duties

    1.  Participation in prioritizing, planning and scheduling the department's Coach Operator Instructors for:

      • New hire training
      • Post-accident training
      • Enterprise projects
      • New route testing (including transit centers, deadheads, etc.)
      • New equipment testing (Swift Green line vehicle adds)
      • Add new training to the Coach Operator Academy derived from new routing or equipment
      • New hire training
      • Coach Operator and agency-wide Refresher Training

    2.  Acts as a liaison for the Assistant Manager of Coach Operator Instruction when mentoring and monitoring Coach Operator Academy participants (COIs and COTs)

    3.  Monitor and report staff work performance for quality and productivity
    4.  Makes recommendations to the Assistant Manager of Coach Operator Instruction to ensure that all assigned staff are correctly and properly trained, equipped and able to complete each assigned task in a safe, efficient and timely manner. 

    5.  Answer staff questions, solve problems and report the need for corrective action. 
    6.  Monitor and report staff work performance for quality and productivity, providing the Assistant Manager of Coach Operator Instruction with data related to staffing needs, to meet needs, efficacy of programs and processes in reaching division goals.
    7.  Review staff time cards, vacation and absence requests and other company forms for completeness and accuracy for final Assistant Manager of Coach Operator Instruction approval.
    8.  Conducts curriculum development for training coach operators, Coach Operator Trainees and other staff.
    9.  Performs other duties as assigned.

    Requirements

    MINIMUM QUALIFICATIONS:  

    1. Must be a current Coach Operator Instructor.
    2. Must have three years of Community Transit Coach Operator Instructor experience.
    3. Must be TSI-certified.
    4. Must be Crucial Confrontations certified.
    5. Must have intermediate MS Office Suite skills (Word, Excel, Powerpoint, Outlook)
    6. Must have excellent writing skills.
    7. Must have excellent presentation skills.
    8. Must have knowledge of the complete Coach Operator Training Academy program.
    9. Must be proficient and qualified on all COI processes and job duties.
    10. Must be able to work varied shifts and overtime, as required.
    11. Valid WA State Driver's License and CDL Class B (with passenger endorsement and airbrake restriction lifted) and valid DOT Medical Certification.

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