Under general supervision, provide front-line technical support to data and telecommunication network systems users. Support services provided by this position include: IT Service Desk coverage; coordination and referral of support requests that require more experienced staff; hands-on problem-solving and resolution of workstation hardware, software and peripheral problems (Windows); install, configure and maintain end user desktops (physical and virtual), laptops and components. Very strong customer service and communication skills are required.
Another combination of the above education and experience requirements may be considered in some cases.
Balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing/listening, seeing/observing, repetitive motions, carrying.
Medium Work: Exerting up to 40 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
Application and Selection Process:
On-line applications only.
Applicants who meet the minimum requirements may be scheduled for an interview as well as a variety of tests to demonstrate knowledge, and skills for the position. The evaluation process may include interviews, background checks, reference checks and various performance tests. Applicants for this job may be considered for other openings up to six months after the date this position is filled.
First consideration date April 23
Community Transit provides a tobacco-free and drug-free work environment. As a recipient of federal funds, Community Transit is an Equal Opportunity employer and does not unlawfully discriminate on any basis prohibited by Federal, State or Local law. We value and encourage diversity in our workforce. EOE AA M/F/Vet/Disability. Qualified applicants national origin, sex protected veteran status or disability.