The Digital Analyst at Community Transit is empowered to translate data into meaningful insights that tell the story of how customers interact with us from a digital perspective. The Digital Analyst conducts research across multiple platforms to drive data-driven insights that enable decision-making. This person works cross-functionally to plan and lead digital analytics and develop reporting that communicates trends and performance against key performance indicators (KPI’s).
The Digital Analyst is responsible for ensuring that we continue to drive traffic, engage our customers and report progress in a timely manner. To gain further perspective this individual is responsible for administering the following and sharing insights: A/B and multivariate testing, digital surveys and polling, as well as user testing and usability. This position requires strong analytical skills, attention to detail, a positive and professional attitude, and the ability to collaborate in a team environment.
The ideal candidate is an expert at analyzing digital user behavior and delivering actionable insights that guide decision making and optimization. The position is both strategic and hands-on, requiring a passion to improve the customer’s experience.
Bachelor’s degree with a minimum 3 years relevant work experience and hands-on expertise with a leading analytics product (Google Analytics preferred)
Entry Requirements for: Knowledge and Skills
Qualification to enter this position requires knowledge of the following:
Qualification to enter this position requires skill in:
Reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, seeing, repetitive motions, carrying, sitting.
Light Work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or up to a negligible amount of force constantly to move objects.
Apply online by September 19, 2018 at https://www.communitytransit.org/employment/opportunities. Applicants whose qualifications most closely match our job requirements may be scheduled for a variety of tests and background checks. Applicants that are selected to move forward will be asked for a portfolio or examples to share that represent their process and skills.
Community Transit provides a tobacco-free and drug-free work environment. As a recipient of federal funds, Community Transit is an Equal Opportunity Employer and does not unlawfully discriminate on any basis prohibited by Federal, State or Local law. We value and encourage diversity in our workforce. EOE AA M/F/ Vet/ Disability. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status or disability