• Supervisor of Scheduling & Operational Design

    Job Locations US-WA-Everett
    Opening Date 4 months ago(11/7/2018 3:45 PM)
    Job ID
    Planning and Development
    Bargaining Unit
    Min (Annual)
    USD $87,537.00/Yr.
    Max (Annual)
    USD $122,550.00/Yr.
    Min Hiring Range
    USD $87,537.00/Yr.
    Max Hiring Range
    USD $96,291.00/Yr.
  • Overview

    This important leadership position has responsibility for management, guidance and oversight of scheduling and operational design for the agency's transit services.  Working closely with Planning, Transportation, Contracted Services, Maintenance and Information Technology, manages design of service schedules; monitors operational performance; determines resource needs as impacted by service requirements, manages scheduling staff and their gathering and analysis of relevant data for evaluation of scheduling performance, maintains comprehensive understanding of technical and policy requirements, effectively balances operational feasibility and efficiency; develops division budget and work plan; oversees the maintenance of data integrity; ensures accuracy of scheduling data interfacing with all systems dependent upon scheduling software exports; collaborates with internal and external stakeholders to provide input as a subject matter expert on design of critical transit infrastructure.


    The position requires strategic thinking, exceptional communication, organization, time management, planning and analytical skills, and the ability to manage teams to deliver program elements on time with a priority on attention to detail and quality control.

    Essential Duties

    1. Manages the agency's transit service scheduling and operational design activities, coordinating communication among stakeholders and balancing operational and policy requirements with efficiency and resource constraints.  Determines priorities; monitors progress and evaluates results.
    2. Manages and evaluates performance of schedule analysts.  Develops work plans, assigns and prioritizes tasks and projects; ensures timely delivery, monitors work product.
    3. Maintains a comprehensive awareness of current operational performance metrics such as on-time performance and recovery time utilization.  Advises agency leadership on a service design and operational strategies to improve performance.  Provides direction for application of scheduling standards and route analysis.  Determines methods for schedule performance monitoring.
    4. Manages and coordinates a variety of scheduling studies and projects.  Oversees development of service scheduling models to determine feasibility of service and operations.
    5. Ensures integrity and quality of all schedule data; develops and manages quality control and quality assurance processes and tools; troubleshoots errors and inconsistencies.  Coordinates work of scheduling with inter-departmental teams to provide timely delivery of accurate schedule data exports to relevant agency data systems.
    6. Coordinates with Integration Manager and partner agencies on operational design of critical transit infrastructure served by the agency such as transit centers, park & rides, interchanges, roads and layovers.
    7. Makes recommendations for division budget and work plans.


    Minimum Requirements

    1. Bachelor's degree in Transportation Planning or related field.
    2. Four years of progressively responsible experience in transportation schedule planning.
    3. Two years of experience supervising staff and leading teams.
    4. Two years of transit operation experience.

    An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above may be considered.


    Entry Requirements


    Qualification to enter this position requires knowledge of the following:

    1. Effective leadership, including setting priorities, resolving conflicts and making decisions.
    2. Principles and practices of transportation scheduling, logistics, staffing and equipment requirements.
    3. Transit operations and work rules.
    4. Principles of transit service and system planning.
    5. Knowledge of relevant land use and transit legislation and regulations.
    6. Principles and methods for analysis, research and evaluation; including statistical analysis techniques.

    Qualification to enter this position requires skill in:

    1. Analyzing and interpreting technical materials, including complex scheduling data, route specifications and demand forecasts.
    2. Designing, organizing and managing scheduling projects and studies.
    3. Ensuring that data, analysis and research are organized, documented, and communicated in a way that they can be understood, interpreted, and acted upon effectively.
    4. Developing, interpreting and implementing policies and procedures.
    5. Technical and persuasive writing and oral presentations.
    6. Use of personal computer and software applications for program management.
    7. Communication and interpersonal relations with policy makers, co-workers, and the general public sufficient to convey complex information and secure support for corporate initiatives.
    8. Delegation to staff and management of workload.
    9. Achieving results using a flexible, open approach to problem solving while remaining sensitive to individual and community issues.

    Physical Requirements

    Stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, seeing, repetitive motions, carrying.


    Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. 



    On-line applications only at www.communitytransit.org.  Please attach a resume and cover letter.  Applicants who meet the minimum requirements may be scheduled for an interview as well as a variety of tests to demonstrate knowledge and skills for the position.  The evaluation process may include interviews, background checks, reference checks and various performance tests.   While the hiring range is $84,987 to $96,291consideration for higher compensation will be considered dependent on qualification of successful candidate.


    Community Transit provides a tobacco-free and drug-free work environment.  As a recipient of federal funds, Community Transit is an Equal Opportunity employer and does not unlawfully discriminate on any basis prohibited by Federal, State or Local law.  We value and encourage diversity in our workforce.  EOE AA/M/F/Vet/Disability.  Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status or disability.


    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed