Network Engineer

Job Locations US-WA-Everett
Opening Date 3 weeks ago(9/2/2021 6:05 PM)
Job ID
2021-1389
Category
Information Technology
Min (Annual)
USD $85,730.00/Yr.
Max (Annual)
USD $120,019.00/Yr.
Min Hiring Range
USD $85,730.00/Yr.
Max Hiring Range
USD $94,303.00/Yr.

Overview

Under general supervision, participate in a team that provides comprehensive infrastructure support services in a complex, 24x7, mission-critical, enterprise environment. The Network Engineer is responsible for building, configuring, securing, troubleshooting and maintaining Community Transit’s WAN/LAN network and all associated network hardware and software including wireless access points, firewalls, routers, switches, and controllers. The Network Engineer ensures the availability, stability and integrity of all agency data, voice, and video traffic; plans for and accommodates growth and changes in the nature of that traffic based on business needs; and proactively responds to cybersecurity threats to help ensure the integrity of systems and services to internal and external customers. Community Transit’s network includes wired and wireless, on-premise and cloud, and land-based and mobile elements distributed across multiple physical locations, which the Network Engineer is responsible for managing. The Network Engineer works closely with (1) the Technology Infrastructure Services Manager on the purchase of components and the measurement of the network’s key performance indicators, (2) with the Infrastructure Architect on the architecture of the network, (3) with other engineers and junior staff on delivering comprehensive infrastructure services, (4) and with other IT staff to support the agency.

Essential Duties

Projects and Lifecycle Management

  • Anticipate changing demands on network resources and forecast growth and decline of resource utilization. Proactively adjust capacity as needed
  • Create and maintain documentation and information stored in a configuration management database
  • Work with the Division Manager and Architect to budget for and to plan for the lifecycle replacement of individual network components
  • Actively participate in internal, department, and agency projects serving as a subject matter expert
  • Coordinate and communicate the implementation of network changes with other IT Divisions with focus on mitigating user impacts
  • Coordinate and manage vendor and consultant personnel

Operations Support

  • Monitor network performance through dashboards, automated messaging, and other tools
  • Define, implement, and monitor security protocols meant to protect agency networks from attacks
  • Serve as an escalation point for network support needs providing operational support as needed
  • Implement additions of, changes to, and decommissioning of complex systems, systems requiring high availability, or systems with significant interoperability with other systems.
  • Identify, track, and report on key performance indicators, and take active steps to improve performance
  • Participate in support teams for Major Operational and Security incidents
  • Define standard processes/procedures for regular support functions
  • Participate in 24x7 on call rotation and respond to outages during business and after-hours
  • Follow IT Service Management best practices for all service functions focusing on problem management, configuration management, change management and knowledge management

Architecture Design

  • Work with the Architect to help design changes to the overall network and security protocols that minimize risk
  • Research, recommend, and implement new solutions to meet existing or emerging business needs and that align with existing architectural principles
  • Plan and test disaster recovery processes/procedures

Mentor Junior Staff

  • Provide assistance to junior staff for daily operational support
  • Approve proposed changes with high or critical risk, and serve as a “second set of eyes” for changes performed by junior staff

Other duties of a similar nature or level

Requirements

Minimum Qualifications

  1. Three (3) years recent (within the last five) experience designing, configuring, implementing, operating, troubleshooting and supporting multi-site, high-availability, mission-critical converged networks in an enterprise environment, including routers, switches, firewalls, VPNs and wireless networks.
  2. Three (3) years recent (within the last five) experience with various standard IT service management functions such as incident, problem, configuration and change management.
  3. Three (3) years recent (within the last five) experience managing assigned work through an enterprise ticketing system.
  4. Ability to work outside of normal business hours to support critical systems as required. 
  5. Must possess a valid WA State Driver’s license at time of hire.

Preferred

  1. Hands on experience designing, implementing, operating, troubleshooting and supporting networks in a public cloud environment.
  2. Professional network certifications such as CCNP.
  3. Experience with scripting such as PowerShell.
  4. Understanding of cabling best practices and equipment room design.
  5. Knowledge and experience with the IT Infrastructure Library (ITIL).
  6. A degree in Information Technology related field of study with a network engineering focus.

Entry Requirements for: Knowledge and Skills

 

Qualification to enter this position requires knowledge of the following:

  1. Networking products and technologies.
  2. Core concepts of networking such as routing, addressing, topology, protocols
  3. Server and network base lining concepts, network tuning, IP traffic flow, protocol analysis, capturing and monitoring of live traffic streams, fault prediction and trouble detection/correction; measure and manage network traffic
  4. VoIP, SIP, router/switch software IOS, HSRP, MPLS, load balancing, network best practices and performance
  5. Routing redistribution concepts and equal cost multi-path
  6. Network infrastructure, hardware, security and transport protocols, and experience in relevant monitoring tools
  7. Security protocols and methods for network hardening
  8. Disaster recovery strategies
  9. Virtualization technologies
  10. LTE concepts
  11. Infrastructure planning & lifecycle management

Qualification to enter this position requires skill in:

  1. Developing and analyzing network designs, technical design documents, long range network technology planning, and best practices policies
  2. System performance monitoring, management, and reporting
  3. Analysis, troubleshooting and problem resolution
  4. Managing systems in a hybrid cloud environment
  5. Documentation
  6. Researching
  7. Process development and management
  8. Excellent communication skills (verbal and written) with an ability to explain complex information to non-technical staff and the ability to work with all levels of staff within and outside of IT
  9. Managing competing priorities with a strong attention to details
  10. Planning for, implementing and testing disaster recovery strategies for small and large scale events
  11. Researching new technologies or solutions to existing problems using all available sources including co-workers, documentation, vendors, and the Internet
  12. Thinking through problems and visualize solutions both independently and in a team environment
  13. Creating accurate diagrams and documentation for design and planning networks
  14. A strong attention to detail and customer service

Physical Requirements

Medium Work:  Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.

 

Repetitive Motions:  Substantial repetitive movements (motions) of the wrists, hands, and/or fingers. Balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, seeing, repetitive motions, carrying.

 

Application and Selection Process:

On-line applications only. Resume, cover letter and completed application requried.

 

Applicants who meet the minimum requirements may be scheduled for an interview as well as a variety of tests to demonstrate knowledge, and skills for the position.  The evaluation process may include interviews, background check, credit check, reference checks and various performance tests. Applicants for this job may be considered for other openings up to six months after the date this position is filled.

 

First consideration September 19th 11:59PM

 

If you have a family member, or share the same living quarters of a current Community Transit employee, please let your Employee Engagement Recruiter know as your eligibility  for this position may be affected. 

 

Community Transit provides a tobacco-free and drug-free work environment.  As a recipient of federal funds, Community Transit is an Equal Opportunity employer and does not unlawfully discriminate on any basis prohibited by Federal, State or Local law.  We value and encourage diversity in our workforce.  EOE AA/M/F/Vet/Disability.  Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status or disability.

 

"Travel made easy for all"

Options

Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed