Senior Marketing Manager

Reporting to the Director of Customer Experience, the Senior Marketing Manager translates the Agency’s strategic mission and goals into agency-wide marketing strategy to support the overall business.  This role will optimize performance against a clear set of goals to drive revenue, attract new customers and build awareness of Community Transit services and programs. The Senior Marketing Manager owns the vision, strategy, budget and execution for all marketing initiatives.

The Senior Marketing Manager owns the strategic planning process, develops programs, plans and solutions while providing leadership and direction to ensure a successful Marketing program.

This position provides principal leadership and management for all the key areas of Marketing including Marketing Strategy, Creative Services with internal and external facing content,

1. Plans, organizes, staffs, directs, coordinates, oversees, evaluates, and trains assigned staff.
2. Leads annual strategic planning process as well as any strategic projects that are marketing related.
3. Provides oversight and direction of the brand strategy and product positioning for Community Transits services.
4. Works directly with Executive Team to translate corporate vision and strategy into actionable marketing initiatives. Manages the Agency’s overall marketing strategy.
5. Develops and administers division budget and business plan. Oversees allocation and expenditure of budgeted funds.
6. Leads grant contract negotiation and implementation for Marketing Programs.
7. Oversees vendor management and contracts for Marketing Programs.
8. Provides oversight and manages market research projects to gain consumer insights for marketing initiatives.
9. Liaisons with partner public transportation agencies on regional promotional, advertising, marketing, and outreach programs and projects to ensure agreed-upon goals and objectives are met.
10. Performs other duties of a similar nature or level as required.

Minimum Qualifications

1. 8 years’ experience with demonstrated success at creating innovative and effective marketing campaigns and brand strategies.
2. 5 years managing and delivering departmental budget and marketing goals.
3. 3 years’ experience in a position of influence in an organization.
4. 5 years in a leadership role supervising others at a medium size (500+ employees) organization. 
5. Bachelor’s Degree in Marketing, Advertising, Communications, Business or other related field.

   OR

6. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job (8 year minimum).

Entry Requirements for: Knowledge and Skills

1. Qualification to enter this position requires knowledge of the following:
2. Marketing principles, strategies, practices, trends, techniques, and tools.
3. Diverse and inclusive marketing strategies to reach historically underserved and marginalized audiences.
4. Communications principles, practices, techniques, and tools.
5. Strategic marketing trends/initiatives with data driven analytical and fact-based approach to making business recommendations and decisions
6. Marketing research principles, practices, techniques and tools.
7. Advertising industry, protocol and media buying.
8. Electronic media industries including radio, television and video production.
9. Budgetary principles.
10. Team dynamics.
11. Supervisory principles and practices.

Qualification to enter this position requires skill in:

1. Communication and interpersonal relations as applied in interactions with peers, subordinates, teams/employees, supervisor, the general public, Board members and others sufficient to exchange or convey information, to receive work direction and positively reflect the department and agency.
2. Influencing work across the organization through credibility as a communicator, ability to think logically, reason and analyze problems and identify logical solutions.
3. Preparing presentations, public speaking and presenting information to small and large groups, employee groups, management, the Board, elected officials and the community including diverse audiences.
4. Creating strategic marketing strategies and roadmap aligned to agency goals.
5. Identifying marketing trends and establishing brand identity.
6. Monitoring and evaluating staff.
7. Inspiring and leading large teams where continuous improvement is critical.
8. Prioritizing goals, programs and projects.
9. Developing and administering budgets.

Physical Requirements

• Reaching, grasping, talking, hearing and seeing, and repetitive motions.
• Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

Other

Incumbents may be subjected to travel.

Application and Selection Process:

• Apply online at www.communitytransit.org/jobs
• Only on-line applications accepted.  Application must have a resume, a cover letter, and all supplemental questions answered.
• Applicants who meet minimum requirements may be scheduled for tests and interviews to demonstrate knowledge and skills for the position.
• Applicants for this job may be considered for other openings up to six months after the date this position is filled.
   

Effective January 1, 2022, all new employees must provide proof of fully vaccinated status on or before their first workday. People are considered fully vaccinated two weeks after their second dose in a two-dose series or two weeks after a single-dose vaccine. This includes maintaining any booster dose within 60 days of being eligible, as authorized by the FDA. This directive applies to all employees of Community Transit. If you want more information regarding our Vaccine Policy, please contact Employee Engagement at 425-348-2315 to speak with a representative.

If you have a family member, or share the same living quarters of a current Community Transit employee, please let your Human Resources Recruiter know as your eligibility for this position may be affected. Community Transit provides a tobacco-free & drug-free work environment.

As a recipient of federal funds, Community Transit is an Equal Opportunity Employer & does not unlawfully discriminate on any basis prohibited by Federal, State or Local law. We value and encourage diversity in our workforce. EOE AA M/F/Vet/Disability. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status or disability