Benefits & Leave Administrator

Job Locations US-WA-Everett
Opening Date 4 weeks ago(11/3/2022 5:11 PM)
Job ID
Human Resources
Bargaining Unit
Min (Annual)
USD $87,873.00/Yr.
Max (Annual)
USD $105,446.00/Yr.
Min Hiring Range
USD $87,873.00/Yr.
Max Hiring Range
USD $96,661.00/Yr.


This position is being sourced by Arch Staffing, please apply at


The Benefits & Leave Administrator manages the benefits and leave programs for the Agency.  Under general supervision, they lead the administration, coordination, and support the end-to-end processes of all Agency-wide benefits, retirement, and leave of absence programs with a focus on a positive employee experience, accurate pay, compliance, and continuous program improvement. This includes the administration of each program while ensuring compliance with all Community Transit policies, contracts, collective bargaining agreements, and State and Federal benefit and leave regulations. 

In addition, these positions will coordinate with third-party vendors to manage benefit programs and leave and disability administration and will also oversee ADA requests, accommodations, interactive meetings, and work in partnership with other HR Partners on employee matters. 

Essential Duties

  1. Serves as subject matter expert on benefits, retirement, leave and ADA matters ensuring program requirements are met.  Works closely with the HR Manager on vendor compliance and future planning, revision and communication of Agency benefit and leave programs.  Coordinates all aspects of benefit programs and various leave programs and the associated maintenance of absence management and extended absence recordkeeping through various systems (i.e. PeopleSoft, Trapeze,etc).
  2. Makes decisions in regard to insurance eligibility for status changes and authorizes qualifying events to allow for special open enrollment.  Determines eligibility for various leave types requested by employee and provides employees with required notification and documentation.  Coordinates the processing of all disability and accommodation claims and works with appropriate benefit and leave partners on all needs.
  3. Provides benefits and leave of absence consultation, answers questions regarding entitlements and provides information regarding available benefits and appropriate leave options.  Counsel’s employees and supervisors concerning qualifications of and use of leave and related employee benefits.   Assists employees in finding long term solutions to empower them to have regular and reliable attendance. Promotes the use of health and wellness programs specifically related to employee’s job to promote good health, reduce the risk of injury and improve attendance.
  4. Documents leave management activities. Ensures data integrity by conducting regular system and payroll audits.  Monitors and prepares recommendations for improvement for leave related and ADA workflow enhancement opportunities.  Gathers, measures, researches and analyzes benchmark data such as leave and benefit utilization and trends. Effectively communicates data-based recommendations to management designing continuous improvement initiatives and identifying trending statistics.  
  5. Provides direction and oversight with respect to benefit and leave administration, FMLA, Workers Compensation, ADA accommodations and benefit and leave related policies and procedures. Collaborates with employee relations, workers compensation analyst and/or others accommodation in developing return to work strategies or accommodations under the ADA or ADAAA, when necessary. 
  6. Serves as a liaison between agency, vendors, benefit trust, State and federal leave providers and short and long term disability providers.  Assists with medical documentation and FMLA Certification and State PFML forms and understands the information contained; may require communication with physician’s office to clarify content. 
  7. Acts as subject matter expert, monitoring state and federal regulations relevant to leave and benefits. Makes recommendations on how to respond to new laws/regulations and other unique circumstances related to employee’s benefit and leave issues.
  8. Manages content and coordinates benefit orientations for new employees.  Ensures accuracy and integrity of benefit and leave records.  Provides managers and employees with tools and resources they need in their rights and responsibilities as well as providing them with assistance throughout the leave lifecycle.  Coordinates the sick leave donation program and submits requests to Director of Employee Engagement for consideration.    Provides information to employees about available benefit and leave options, provisions, troubleshooting and responding to their questions and following up on necessary documentation and communication.
  9. Maintains and reconciles billing and payment for benefit premiums.   Prepares reports and data on benefit enrollment, leave programs used for Agency reporting requirements.  Provides oversight to employee relations on the maintenance of employee medical and leave files and records. 
  10. Performs other duties of a similar nature or level.


Minimum Qualifications

  1. Bachelor’s degree in business, human resources or related field.
  2. Three years of professional experience in human resources which includes at least (2) years’ experience in benefit and/or leave management.
  3. Three years of experience performing highly detailed work involving sensitive or privileged information.

An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above may be considered.



  1. Five years of HR, Benefits, Leave Administration/Management or related experience.
  2. SPHR/PHR, SHRM-CP, SHRM SCP, employee benefits specialist certification or NPELRA certification.

Entry Requirements for: Knowledge and Skills


Qualification to enter this position requires knowledge of the following:

  1. Federal, state and local regulations governing benefits and how various laws intersect (HIPAA, ADA and ADAA).
  2. Knowledge of HRIS, Microsoft office suite of products generally associated with intermediate proficiency.
  3. Grammar, punctuation, spelling
  4. Time management, including priority setting and resetting.
  5. General office practices, correspondence and filing.
  6. Principles of customer service.

Qualification to enter this position requires skill in:

  1. Active listening, giving full attention to what other people are saying, taking time to comprehend and understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
  2. Interpreting and applying applicable Federal, State and/or local laws, rules and regulations
  3. Collecting and synthesizing large quantities of quantitative and qualitative data.
  4. Recognizing trends and developing recommendations based on data analyses.
  5. Attention to detail to identify and correct errors.
  6. Setting and resetting priorities
  7. Dealing with people in emotionally charged situations and persevering in difficult situations with tact and diplomacy.
  8. Providing good customer service.
  9. Exercising good judgement, to discern when to take problems to a higher authority for resolution or guidance.

Physical Requirements

Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Application and Selection Process:

This position is being sourced by Arch Staffing, please apply at


  • Only on-line applications accepted.  
  • Applicants who meet minimum requirements may be scheduled for tests and interviews to demonstrate knowledge and skills for the position.
  • Applicants for this job may be considered for other openings up to six months after the date this position is filled.


Effective January 1, 2022, all new employees must provide proof of fully vaccinated status on or before their first workday. People are considered fully vaccinated two weeks after their second dose in a two-dose series or two weeks after a single-dose vaccine. 


If you have a family member, or share the same living quarters of a current Community Transit employee, please let your Human Resources Recruiter know as your eligibility for this position will be affected.


Community Transit provides a tobacco-free and drug-free work environment.  As a recipient of federal funds, Community Transit is an Equal Opportunity Employer and does not unlawfully discriminate on an basis prohibited by Federal, State or Local law.  We value and encourage diversity in our workforce.  EOE AA M/F/Vet/Disability.  Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status or disability.



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