Instructional Designer

The Instructional Designer, reports to the Manager of Training and Staff Development and is responsible for all aspects of learning design, development, and implementation, including storyboarding, creating, maintaining, and updating learning and interactive content.  The position creates engaging learning activities and compelling course content; works with subject matter experts to identify target audience’s training needs, analyzing disconnects between learning and performance, sets instructional goals and creates content that matches them.  The position is responsible for developing the appearance, organization and functionality of learning systems and materials. 

1. Assess Training Needs

• Assess and Evaluate training needs through surveys, interviews, focus groups, or consultation with internal clients. Evaluate training materials created by others, modes of training delivery to optimize training effectiveness and costs.
• Act as agency subject matter expert advising on materials and equipment, implementation, and procedures.
• Assess effectiveness and efficiency of instruction using the Kirkpatrick model, Agency Strategic Business Priorities and Enterprise Program Plans to develop basis for curriculum development and /or curricula updates.
• Interview subject-matter experts or conduct other research to develop instructional content.

2. Design and Develop Content

• Obtain, organize, adapt, or develop course content, training procedure manuals, guides, lesson plans, student guides, job aids, simulation exercises or course materials, such as handouts, job aids or visual materials. Including Web based, electronic, in-person and on the job opportunities and master course/train the trainer.
• Identify, research, evaluate, recommend, and define information, data, learning and performance objectives, performance evaluation, instructional methods. Recommend adaptations, changes to content, delivery methods, objectives based on above.
• Provide analytical support for the design and development of training curricula, learning strategies, or courseware standards for content developed by others.
• Research and evaluate emerging instructional technologies or methods.
• Project Manage the design and development of curricula with stakeholders.
• Encouraging and building mutual trust, respect, and cooperation among team members.

3. Present and Teach

• Facilitate classes on an as-needed basis.
• Teach instructors to use instructional technology or to integrate technology with teaching.
• Present information with a variety of instructional techniques or formats, such as role playing, simulations, team exercises, group discussions, videos, or lectures.

4. Maintain Enduring System

• Using computers and computer systems (including hardware and software) sufficient to -set up, enter, store, analyze, process, monitor, evaluate information; transcribe, record store, maintain, create, schedule, communicate, all necessary data/information for designing, developing, maintaining, and evaluating training curriculum, content and delivery.
• Keeping up-to-date technically and applying new knowledge to your job.
• Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.
• Developing specific goals and plans to prioritize, organize, and accomplish your work.

5. Performs other duties of a similar nature or level.

MINIMUM QUALIFICATIONS:

1. Bachelor’s degree in Instructional Design, Education or related field, from an accredited institution.
2. Extensive knowledge of instructional design principles and pedagogical strategies.
3. Three to five years of experience working in an Instructional Designer capacity including e-learning.
4. The ability to communicate effectively, both orally and in writing, at all levels of the organization.

An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above may be considered.

PREFERRED:

1. Master’s degree in Instructional Design, Education or related field.
2. Experience with Learning Management Systems.
3. Project Management Certification.

ENTRY REQUIREMENTS FOR:  KNOWLEDGE, SKILLS & ABILITIES

Qualification to enter this position requires knowledge of the following:

• Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
• Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
• Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
• Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.

Qualification to enter this position requires skill in:

Skills

• Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
• Teaching others how to do something.
• Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Talking to others to convey information effectively.
• Understanding written sentences and paragraphs in work related documents.
• Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
• Being aware of others' reactions and understanding why they react as they do.
• Communicating effectively in writing as appropriate for the needs of the audience.
• Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Adjusting actions in relation to others' actions.
• Considering the relative costs and benefits of potential actions to choose the most appropriate one.
• Understanding the implications of new information for both current and future problem-solving and decision-making.
• Actively looking for ways to help people.
• Managing one's own time and the time of others as it relates to instructional design projects.
• Analyzing needs and product requirements to create a design.

Abilities

• The ability to communicate information and ideas in speaking so others will understand.
• The ability to listen to and understand information and ideas presented through spoken words and sentences.
• The ability to read and understand information and ideas presented in writing.
• The ability to communicate information and ideas in writing so others will understand.
• The ability to speak clearly so others can understand you.
• The ability to apply general rules to specific problems to produce answers that make sense.
• The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
• The ability to see details at close range (within a few feet of the observer).
• The ability to identify and understand the speech of another person.
• The ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources).

PROFICIENT PERFORMANCE REQUIREMENTS for KNOWLEDGE, SKILLS & ABILITIES

Qualification to fulfill the full range of this position’s duties requires the following skills, which may be gained or further developed after entering the job:

• Proficiency with a variety of software tools such as the Cornerstone Learning Management System, Articulate, Rise, Captivate and video editing software.

PHYSICAL REQUIREMENTS

Light Work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.

Climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, seeing, repetitive motions, carrying.

Work Location(s)

This is a hybrid position requiring a minimum of two (2) days on-site at the Merrill Creek Operating Base (MCOB), 7000 Hardeson Road, Everett, WA 98203. 

Application and Selection Process:

This position is being sourced by Arch Staffing, please apply at: https://www.indeed.com/job/instructional-designer-e2a1c7e0e995c25b

• Only on-line applications accepted.  
  
• To be considered, applicants must submit a cover letter highlighting their skills and experience as they relate to this position. 
• Applicants for this job may be considered for other openings up to six months after the date this position is filled.
• Applicants who meet the minimum requirements may be scheduled for an interview as well as a variety of tests to demonstrate knowledge, and skills for the position.  The evaluation process may include interviews, background check, reference checks and various performance tests. 

Employee Benefits:

Employees (and their families) are covered by medical, dental, vision, basic life and disability insurance. Employees participate in the Public Employees Retirement System (PERS) and have the option to enroll in the agency’s deferred compensation plan. In addition to WA Paid Sick Leave, employees in this position, accrue of 24 days of Paid Time off (192 hours) in their first year and nine (9) paid holidays throughout the calendar year. Full list of all benefits and details can be found here.

Effective January 1, 2022, all new employees must provide proof of fully vaccinated status on or before their first workday. People are considered fully vaccinated two weeks after their second dose in a two-dose series or two weeks after a single-dose vaccine. 

If you have a family member, or share the same living quarters of a current Community Transit employee, please let your Human Resources Recruiter know as your eligibility for this position will be affected.

Community Transit provides a tobacco-free and drug-free work environment.  As a recipient of federal funds, Community Transit is an Equal Opportunity Employer and does not unlawfully discriminate on an basis prohibited by Federal, State or Local law.  We value and encourage diversity in our workforce.  EOE AA M/F/Vet/Disability.  Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status or disability.