Instructional Designer

As an Instructional Designer at Community Transit, you will lead the development and implementation of compliance and job skills training for Community Transit employees.  This role focuses on creating effective learning materials that support Community Transit employees, so they are empowered to accomplish our mission of helping people get from where they are to where they want to be.

Assess Training Needs

• Assess and evaluate training needs through surveys, interviews, focus groups, or consultation with internal clients.
• Evaluate training materials and delivery modes to optimize effectiveness and cost.

Design and Develop Content

• Organize, adapt, or develop course content, training procedure manuals, guides, lesson plans, student guides, job aids, simulation exercises, or course materials.  Includes electronic, in-person, on-the-job, and master course/train the trainer.
• Identify, evaluate, recommend, and define learning and performance objectives, evaluation, and instructional methods.  Recommend changes and adjustments as needed.
• Research and evaluate emerging instructional technologies or methods.
• Manage projects to design and develop training content with stakeholders.

Implement and Evaluate Learning Solutions

• Manage content and assignments in the Learning Management System.
• Assess effectiveness and efficiency of instruction using the Kirkpatrick model, agency strategic business priorities, and enterprise program plans.
• Audit existing learning content to ensure ongoing accuracy and effectiveness.

Present and Teach

• Present needs analyses and learning delivery recommendations to stakeholders
• Teach instructors how to use instructional technology or to integrate technology with teaching.

Continuous Improvement

• Develop and/or maintain thorough documentation of instructional programs and materials, organizing for efficient access and use.
• Recommend process improvements to facilitate improved training design and delivery.

Perform other duties of a similar nature or level.

• 3 to 5 years of experience working in an Instructional Design capacity, including e-learning.
• Excellent verbal and written communication skills.

An equivalent combination of education and experience to successfully perform the job duties is also accepted.

• Instructional design methods.
• Adult education and teaching strategies.
• English language composition, grammar, and spelling.
• Customer needs assessment, quality standards, and evaluation of customer satisfaction.
• Production and dissemination of oral, written, and visual media.

• Fostering an inclusive workplace by valuing and leveraging diversity, equity, and inclusion to uphold Community Transit’s Core Values and achieve the organization’s vision and mission.  Inspiring and fostering team commitment, pride, and trust.  Facilitating cooperation and motivating team members to accomplish group goals while treating others with courtesy, sensitivity, and respect.
• Ability to think critically, identify strengths and weaknesses and alternate solutions, conclusions, or approaches to problems.
• Presenting technical and non-technical information to audiences with varying levels of technical expertise.
• Establishing and maintaining effective interpersonal relationships with coworkers, supervisor, and others.
• Managing multiple tasks simultaneously and effectively and adjusting to changing priorities.
• Proficiency with PC-based software such as MS Office, email, and scheduling applications.
• Proficiency with content development tools such as the Articulate 360 suite, Captivate, Camtasia, Powtoon, and Synthesia.

• Experience with learning management systems.
• Project Management training or certification, such as PMP
• APTD or CPTD

Hybrid telework may be available.  Availability is at management discretion and may not be available for this position based on the nature of the work.  Most work is performed in an office environment and requires the use of office equipment and technology.  You may also be required to lift and carry training materials and supplies weighing up to 20 pounds occasionally, and up to 10 pounds frequently.  While performing training or research, you may also be exposed to automotive fumes, odors, and dust, and may need to complete tasks in noisy environments and varying weather conditions.

Application and Selection Process

• Only on-line applications accepted. 
• Applicants for this job may be considered for other openings up to six months after the date this position is filled.
• Applicants who meet the minimum requirements may be scheduled for an interview as well as a variety of tests to demonstrate knowledge, and skills for the position.  The evaluation process may include interviews, background check, reference checks and various performance tests.

Employee Benefits

• Employees (and their families) are covered by medical, dental, vision, basic life and disability insurance.
• Employees participate in the Public Employees Retirement System (PERS) and have the option to enroll in the agency’s deferred compensation plan.
• In addition to WA Paid Sick Leave, employees in this position, accrue of 24 days of Paid Time off (192 hours) in their first year and ten (10) paid holidays throughout the calendar year.
• Full list of all benefits and details can be found here.

If you are related to or share the same living quarters of a current Community Transit employee, please let your Recruiter know as your eligibility for this position may be affected.

Community Transit provides a tobacco-free and drug-free work environment.  As a recipient of federal funds, Community Transit is an Equal Opportunity Employer and does not unlawfully discriminate on a basis prohibited by Federal, State or Local law.  We value and encourage diversity in our workforce.  EOE AA M/F/Vet/Disability.  Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status or disability.