Manager Transportation Operations

As Manager of Transportation Operations, you will work under administrative direction to manage, plan, organize, and coordinate the agency’s day-to-day transportation operations to ensure the health and safety of employees and the quality of transit services to the community.  You will advise the Senior Director of Transportation, manage the performance and development of employees, and take appropriate action regarding operational transit issues.

Implement department policies, procedures, and practices consistent with agency policy, rules, and regulations.  Ensure effective administration of transportation operations.  Devise mechanisms to ensure consistent and equitable execution of policy and procedure.

Collaborating with the Chief Operations Officer and the Senior Director of Transportation, translate the business/strategic plan into a transportation operations strategy.  Recommend strategies and projects to improve operational effectiveness.

Determine staffing levels.  Establish work schedule, work assignments, and overtime as required to meet company goals and objectives.  Foster a work environment that promotes a balanced work-life approach.  Conduct staff performance reviews and evaluations, ensuring staff training and development.  Make hiring and disciplinary decisions and termination recommendations.

Advise the Senior Director on operational issues and concerns.  Recommend courses of action that impact operations.  Provide guidance and opinions regarding the impacts of decisions made throughout the Agency as they relate to Transportation Operations.

Lead and develop the Transportation Department’s most valuable resource, its people, by providing a positive work environment through consistent communication, promoting accountability, and recognizing superior results.

Represent management in building positive union-management working relationships.  Resolve union and personnel issues at the lowest level possible through education, negotiation, and conflict resolution.  Administer labor agreements and adjust grievances.    Participate in contract negotiations.  Conduct research and cost

analyses and provide draft contract language.  Recommend policy changes for negotiation.

Provide a safe work environment and promote improvements in safety results, both accident and injury frequencies, as a top priority.  Direct response to accidents, emergency situations, employee conduct and security incidents, natural disasters, and severe weather conditions.  Allocate needed resources. 

Perform other duties of a similar nature or level.

• 8 years of experience in Operations.
• 5 years of supervisory experience, with at least 3 years supervising union-represented employees.
• Bachelor’s degree in transportation, public administration, business administration, or a related field.
• Current Washington State Commercial Driver’s License (CDL) or have had a CDL in the last 5 years.

An equivalent combination of education and experience to successfully perform the job duties is also accepted.

• Transit vehicle operations and operator performance standards.
• Supervisory practices.
• Modern risk management practices and techniques.
• Administrative practices.
• Structured project methodologies and project planning tools.
• Labor relations and collective bargaining.

• Fostering an inclusive workplace by valuing and leveraging diversity, equity, and inclusion to uphold Community Transit’s Core Values and achieve the organization’s vision and mission.  Inspiring and fostering team commitment, pride, and trust.  Facilitating cooperation and motivating team members to accomplish group goals while treating others with courtesy, sensitivity, and respect.
• Ability to negotiate and influence others to achieve business goals and core values.  
• Establishing and maintaining effective interpersonal relationships with coworkers, supervisor, the public, and others.  
• Maintaining objectivity and using data to inform collaborative decision making.
• Ability to think critically, identify strengths and weaknesses and alternate solutions, conclusions, or approaches to problems.
• Effective written and oral communications that are timely, relevant, concise, and clearly outline necessary actions.  
• Presenting information to audiences including the Board of Directors and the State legislature.  

• Transit service routes, schedules, and equipment.
• Applicable Federal, State, and local laws, rules, and regulations.
• Achieving results using a flexible, open approach to problem solving while remaining sensitive to people issues.
• Planning, organizing, and coordinating activities to control the quality of transit services provided to the community.

Work is performed in an office environment and requires the use of office equipment and technology.  You will be required to move throughout and between different office buildings and may need to complete tasks in noisy environments.  You may also be required to lift and carry materials up to 10 pounds occasionally.

Other:  This position is considered safety-sensitive under the U.S. Department of Transportation and is subject to drug and alcohol testing under both DOT and Community Transit authority.

Application and Selection Process

• Only on-line applications accepted. 
• Applicants for this job may be considered for other openings up to six months after the date this position is filled.
• Applicants who meet the minimum requirements may be scheduled for an interview as well as a variety of tests to demonstrate knowledge, and skills for the position. The evaluation process may include interviews, background check, reference checks and various performance tests.

Employee Benefits

• Employees (and their families) are covered by medical, dental, vision, basic life and disability insurance.
• Employees participate in the Public Employees Retirement System (PERS) and have the option to enroll in the agency’s deferred compensation plan.
• In addition to WA Paid Sick Leave, employees in this position, accrue of 24 days of Paid Time off (192 hours) in their first year and ten (10) paid holidays throughout the calendar year.
• Full list of all benefits and details can be found here.

If you are related to or share the same living quarters of a current Community Transit employee, please let your Recruiter know as your eligibility for this position may be affected.

Community Transit provides a tobacco-free and drug-free work environment. As a recipient of federal funds, Community Transit is an Equal Opportunity Employer and does not unlawfully discriminate on a basis prohibited by Federal, State or Local law.  We value and encourage diversity in our workforce.  EOE AA M/F/Vet/Disability.  Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status or disability.