Marketing Specialist

As a Marketing Specialist at Community Transit, you will perform a variety of tasks across functions to support and enhance the efforts of the Marketing division.  You will be responsible for managing the print production process, vendor relationships, invoicing requests, inventory management, and projects.  You will work independently to coordinate with internal partners and external vendors to prioritize tasks, meet deadlines, and ensure the quality of final products.

• Independently manage the production of marketing materials from start to finish, from creating the schedule, ensuring deadlines are met, and providing quality assurance throughout the process.  Manage vendor relationship and act as a liaison between the Marketing team and print vendors.  Review work orders and budget to estimate materials, costs and delivery timelines.  Manage vendor selection, procurement, purchase order, and invoicing.  Oversee proofing process with stakeholders and conduct final review for quality assurance.  Track workflow to anticipate delays and troubleshoot solutions.  Regularly provide updates to stakeholders.
• Manage small to medium-sized projects related to Marketing campaigns, initiatives, and work plans.  Set work plan, tactics, budget, and schedule.  Collaborate across divisions and functions, working with internal stakeholders to ensure business requirements are being met.  Track progress, work through roadblocks, and report on results.  Analyze outcomes and make recommendations for future improvement.
• Manage new vendor and PO requisition requests for marketing campaign media buys and print materials.  Update month-end spending report to actuals in budget tracker.  Work within established procurement requirements.  Evaluate processes and provide recommendations to streamline. 
• Responsible for management of marketing collateral inventory by tracking quantities, storage locations and field locations.  Recommend and oversee update cycles.  Collateral includes brochures, rack cards and posters in buses and sales & distribution displays.
• Manage promotional ORCA card administration, including managing cardstock inventory, daily fulfillment process, promotional period tracking, and setting up dashboards and reporting.  Look for opportunities for continuous process improvement.
• Represent Community Transit at agency and field marketing events, which may mean working occasional evenings and weekends.  Interface with the public to educate on our services and promote their use.
• Manage retention of records, documents and reports.  Develop and manage filing system for monthly and quarterly metrics reports.  Ensure media and vendor contact list and kits are up to date.
• Perform other duties of a similar nature or level.

Minimum Qualifications

• 2 years of professional marketing experience.
• 2 years of project management experience.

An equivalent combination of education and experience to successfully perform the job duties is also accepted.

Knowledge Requirements

• Project management practices and techniques, including planning, executing, documentation and tracking progress.
• Print production workflow and sequence of steps in print jobs.
• Familiarity with print production methods and materials.
• Principles and practices of record keeping and records management.
• Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, and databases.
• Problem analysis, decision-making, follow-up, and continuous improvement.

Skill Requirements

• Fostering an inclusive workplace by valuing and leveraging diversity, equity, and inclusion to uphold Community Transit’s Core Values and achieve the organization’s vision and mission.  Inspiring and fostering team commitment, pride, and trust.  Facilitating cooperation and motivating team members to accomplish group goals while treating others with courtesy, sensitivity, and respect.
• Project management including planning, executing, documentation and tracking.
• Managing multiple tasks simultaneously effectively and adjusting to changing priorities.
• Developing and maintaining effective working relationships with internal teams and external vendors.
• Demonstrated good judgment and decision making.
• Proof reading for public facing materials.
• Superior organization and attention to detail.
• Strong verbal and written communication skills.
• Quick learner with new assignments.

Preferred Knowledge and Skills

• 1 year of demonstrated print production experience.
• A combination of agency and in-house corporate experience.
• Familiarity with Community Transit’s products, services, and programs.
• Familiarity with Public Agency policies and procedures.
• Familiarity with transit industry technology.
• Bachelor's degree in marketing or a related field, or equivalent experience.

Working Conditions

Hybrid telework may be available. Availability is at management discretion and may not be available for this position based on the nature of the work.  Work is performed in an office environment and requires the use of office equipment and technology. You will be required to move throughout and between different office buildings and may need to complete tasks in noisy environments. You may also be required to lift and carry materials up to 10 pounds occasionally. 

Application and Selection Process

• Only on-line applications accepted. 
• Applicants for this job may be considered for other openings up to six months after the date this position is filled.
• Applicants who meet the minimum requirements may be scheduled for an interview as well as a variety of tests to demonstrate knowledge, and skills for the position.  The evaluation process may include interviews, background check, reference checks and various performance tests.

Employee Benefits

• Employees (and their families) are covered by medical, dental, vision, basic life and disability insurance.
• Employees participate in the Public Employees Retirement System (PERS) and have the option to enroll in the agency’s deferred compensation plan.
• In addition to WA Paid Sick Leave, employees in this position, accrue of 19 days of Paid Time off (152 hours) in their first year and ten (10) paid holidays throughout the calendar year.
• Full list of all benefits and details can be found here.

If you are related to or share the same living quarters of a current Community Transit employee, please let your Recruiter know as your eligibility for this position may be affected.

Community Transit provides a tobacco-free and drug-free work environment.  As a recipient of federal funds, Community Transit is an Equal Opportunity Employer and does not unlawfully discriminate on a basis prohibited by Federal, State or Local law.  We value and encourage diversity in our workforce.  EOE AA M/F/Vet/Disability.  Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status or disability.