Board and Public Disclosure Program Manager

Board and Public Records Program Manager
As the Board and Public Records Program Manager, you will lead the day-to-day operations of the Board of Directors and manage the agency’s public records disclosure response. This role ensures efficient, compliant, and transparent administration of board and public disclosure activities through strong cross-functional coordination. This position reports to the Senior Program Manager and works within the Executive Office of the CEO and Chief of Staff.

Public Records

• Manage daily operations of the agency’s public disclosure program in alignment with the Washington State Public Records Act.
• Manage intake, review, redaction, and fulfillment of records requests, ensuring timely and accurate responses.
• Maintain thorough tracking and reporting of disclosure activities.
• Serve as backup Public Disclosure Officer and support compliance audits and reporting efforts.
• Coordinate closely with legal counsel and internal stakeholders to ensure consistent, lawful practices.

Board Administration

• Lead administrative support for the Board of Directors, ensuring compliance with the Open Public Meetings Act and Board bylaws.
• Manage all aspects of Board meetings, including agenda development, material preparation, logistics, and technology coordination.
• Serve as primary liaison between Board members and agency staff.
• Manages Board member onboarding, orientation, and ongoing support.
• Provide executive-level support, including research and preparation of materials.
• Coordinate Board activities and maintain the Board’s public-facing webpage.

Records Management

• Oversee the agency’s official records, legal documents, and Board resolutions to ensure compliance with records retention requirements.
• Lead cross-functional coordination to manage and maintain the agency’s policy library.
• Monitor and guide the review, approval, and publication of internal and Board policies.
• Develop and implement procedures and training resources in partnership with key departments to promote consistent records and policy management practices.

Drive department-wide initiatives, spearhead process improvements, and lead special projects. Conduct in-depth research, produce strategic reports, and coordinate cross-functional efforts to support organizational goals.

Manage the development and execution of internal training and communications on public disclosure, Board governance, and policy updates. Collaborate with the Senior Programs Manager to design content and coordinate agency-wide training programs that enhance organizational compliance and effectiveness.

Serves as a designated official recipient of legal documents, service papers and claims for the agency.  In coordination with legal counsel, research legal documents as needed and serve as a Notary Public. 

Provide back up support in all areas of the Executive Department.  Process customer and public inquiries and coordinate cross-department research and responses.  Assist in managing the department’s electronic filing systems, SharePoint libraries, and document workflows.  Ensure data accuracy, accessibility, and security.

Perform other duties of a similar nature or level.

Minimum Qualifications

• 5 years of progressively responsible executive support for senior leadership or governing boards.
• 3 years of experience interpreting and processing public records requests in a public agency or institution subject to the Public Records Act.
• Administrative, program coordination, or compliance experience.
• Washington State Notary Public license or ability to obtain within six months of hire.  The Agency will cover the costs of notary application, bond, supplies, and training.

An equivalent combination of education and experience to successfully perform the job duties is also accepted.

Knowledge Requirements

• Solid understanding of the Washington State Public Records Act, the Open Public Meetings Act and records retention requirements.
• Familiarity with board operations, agency administration, public sector governance, and open government laws.
• Knowledge of administrative procedures, office management practices, and regulatory compliance.
• Strong writing, research, editing and organizational skills.

Skill Requirements

• Fostering an inclusive workplace by upholding Community Transit’s core values in support of the organization’s vision and mission.  Inspiring team commitment, pride, and trust while promoting cooperation and motivating members to achieve shared goals.  Demonstrating courtesy, sensitivity, and respect in all interactions.
• Managing competing priorities and delivering results under tight deadlines.
• Communicating with professionalism, diplomacy, and discretion.
• Organizing and maintaining complex recordkeeping systems.
• Analyzing data and summarizing findings in clear, actionable formats.
• Researching and analyzing complex problems to develop, recommend, and implement solutions.
• Working both independently and collaboratively across departments.
• Maintaining confidentiality of sensitive information and materials.
• Proficiency with Microsoft Office, SharePoint, web content management, and electronic records management tools.

Preferred Knowledge and Skills

• Bachelor’s degree in public administration, business, or a related field, or a Legal or Paralegal degree.
• Municipal Clerk Certification.
• Coursework or certification in public records or records management.

Working Conditions

This position is primarily an in-office position.  Hybrid telework may be available.  Availability is at management discretion and may not be available for this position based on the nature of the work.  Work is performed in an office environment and requires the use of office equipment and technology.  This position is required to move throughout and between different office buildings and may need to complete tasks in noisy environments.  This position may be required to lift and carry boxes, files, or materials up to 20 pounds occasionally.  Occasional travel between agency facilities or attendance at early morning or evening meetings may be required.  Meeting project deadlines may include working more than 40 hours a week.   

Application and Selection Process

• Only on-line applications accepted. 
• Applicants for this job may be considered for other openings up to six months after the date this position is filled.
• Applicants who meet the minimum requirements may be scheduled for an interview as well as a variety of tests to demonstrate knowledge, and skills for the position.  The evaluation process may include interviews, background check, reference checks and various performance tests.

Employee Benefits

• Employees (and their families) are covered by medical, dental, vision, basic life and disability insurance.
• Employees participate in the Public Employees Retirement System (PERS) and have the option to enroll in the agency’s deferred compensation plan.
• In addition to WA Paid Sick Leave, employees in this position, accrue of 24 days of Paid Time off (192 hours) in their first year and ten (10) paid holidays throughout the calendar year.
• Full list of all benefits and details can be found here.

If you are related to or share the same living quarters of a current Community Transit employee, please let your Recruiter know as your eligibility for this position may be affected.

Community Transit provides a tobacco-free and drug-free work environment.  As a recipient of federal funds, Community Transit is an Equal Opportunity Employer and does not unlawfully discriminate on a basis prohibited by Federal, State or Local law.  We value and encourage diversity in our workforce.  EOE AA M/F/Vet/Disability.  Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status or disability.