Minimum Qualifications
- 4 years of experience in multiple areas of community engagement and communications (facilitation, outreach, customer service, community relations, copywriting, etc.).
- 4 years of experience in creating and executing community engagement strategies, projects, and initiatives.
- A bachelor’s degree may account for 3 years of experience.
An equivalent combination of education and experience to successfully perform the job duties is also accepted.
Knowledge Requirements
- Cultural Competency: Inclusive communication strategies that include but are not limited to representation, cultural competency, people-first language, and an inclusive review process.
- Intermediate community engagement and communication strategies, trends, practices, techniques, and tools.
- Techniques for preparing and presenting written and oral information.
Skill Requirements
- Fostering an inclusive workplace by upholding Community Transit’s core values in support of the organization’s vision and mission. Inspiring team commitment, pride, and trust while promoting cooperation and motivating members to achieve shared goals. Demonstrating courtesy, sensitivity, and respect in all interactions.
- Intermediate project management skills with the ability to manage a project from start to finish.
- Strong writing, editing, and proofreading skills.
- Interpreting, explaining, and administering policies and procedures.
- Implementing and evaluating community engagement and communications goals.
- Collaborating with teams across multiple disciplines to facilitate approvals, meet deadlines, and produce quality products. Developing and attaining consensus across diverse groups of stakeholders.
- Establishing and maintaining effective interpersonal relationships with teams, employees, supervisors, managers, board members, and the public.
- Demonstrated excellent communication skills, including using a variety of styles and public speaking skills and developing and presenting ideas orally and in writing, including working with people who speak languages other than English.
- Working effectively under pressure, managing multiple assignments, setting objectives, meeting deadlines, and adjusting to changing priorities.
- Leading daily tasks and communicating needs and status to internal partners and external consultant staff.
Preferred Knowledge and Skills
- Previous experience working with people from diverse racial, ethnic, identity, and socioeconomic backgrounds, especially people who speak Spanish.
- Transit industry experience.
Working Conditions
Hybrid telework may be available. Availability is at management discretion and may not be available for this position based on the nature of the work. Work is performed in an office environment and requires the use of office equipment and technology. You will be required to move throughout and between different office buildings and may need to complete tasks in noisy environments. You may also be required to lift and carry materials up to 30 pounds occasionally. Local travel to meetings and events is required.
Application and Selection Process
- Only on-line applications accepted.
- Applicants for this job may be considered for other openings up to six months after the date this position is filled.
- Applicants who meet the minimum requirements may be scheduled for an interview as well as a variety of tests to demonstrate knowledge, and skills for the position. The evaluation process may include interviews, background check, reference checks and various performance tests.
Employee Benefits
- Employees (and their families) are covered by medical, dental, vision, basic life and disability insurance.
- Employees participate in the Public Employees Retirement System (PERS) and have the option to enroll in the agency’s deferred compensation plan.
- In addition to WA Paid Sick Leave, employees in this position, accrue of 24 days of Paid Time off (192 hours) in their first year and ten (10) paid holidays throughout the calendar year.
- Full list of all benefits and details can be found here.
If you are related to or share the same living quarters of a current Community Transit employee, please let your Recruiter know as your eligibility for this position may be affected.
Community Transit provides a tobacco-free and drug-free work environment. As a recipient of federal funds, Community Transit is an Equal Opportunity Employer and does not unlawfully discriminate on a basis prohibited by Federal, State or Local law. We value and encourage diversity in our workforce. EOE AA M/F/Vet/Disability. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status or disability.
