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This position is responsible for diagnosing, maintaining and repairing heavy-duty diesel coaches and other various support vehicles operated by Community Transit in the field or at the Operations Base.   The Vehicle Maintenance section operates three shifts (day, swing and graveyard), seven days a week.  Work schedules and locations are based on a seniority system and Graveyard and Swing Shift vacancies will be the most likely openings.  Swing and graveyard shift employees receive a shift differential.  Employees work a 40 hour per week schedule with two consecutive days off, but not necessarily Saturday and Sunday. Employees must be able and willing to work any shift, including any combination of days off.

The 2 CO Instructor Term Limited positions are open to current Community Transit Employees only.   Candidates must have worked at Community Transit in a Coach Operator position within the last 5 years to be considered.   The term limited positions are through December 2024.   NOTE: For the term limited positions, no presentation or classroom instruction skills required at entry.   These positions will be responsible for the road and classroom training of our Coach Operator Trainees on a full time basis.   

Under minimal supervision a Service Ambassador will provide customers with a superior customer experience.  A Service Ambassador will greet customers, answer questions, solicit feedback and provide information about fares and all Community Transit services while on the bus, at a transit center or other similar location. They will also verify fare payment on our Swift routes and issue warnings to customers who do not pay.  The Service Ambassador works closely with all departments and helps ensure any customer issues are quickly corrected or reported for resolution.

This position is being sourced by Arch Staffing, please apply at: https://www.indeed.com/job/assistant-manager-security-services-8e68482c4409050e   This position will serve as a critical resource within the security management team to help implement the Workplace Violence Program, Physical Security Systems Program and Threat Assessment & Compliance Program.  They will also work with other Assistant Managers of Security Services to support our a new 24/7/365 Security Operations Center (SOC) and Transit Security Officer (TSO) Program. These program areas are the Transit Police Unit, the Social Worker Program, and customer service positions. They will work collaboratively together on the overall Office of Physical Security Services.   Under the general guidance of the Manager of Security & Emergency Management, this position has the responsibility for the day-to-day operations of the agency-wide Security Programs. They will also plan and implement other security and emergency management projects and programs.

                      CONSIDERING INTERNAL EMPLOYEE CANDIDATES ONLY   Under general guidance of the Deputy Director of Planning & Development, this senior level management position consults and coordinates with the Chief Executive Officer (CEO), Executive team, and Board of Directors to develop and translate the agency’s strategic mission and goals into agency-wide strategies for Capital Development, build out of the High Capacity Transit network in Snohomish County; develop the Speed & Reliability Program and Facilities Development to support initiatives such as the agency Zero Emission transition. Establishes strong communication paths from CEO and Board of Directors to Operations and general public.   Provides standardization leadership across all Planning & Development’s Program Management Offices (PMO’s -Capital, BRT and S&R). Senior Manager to guide Program Managers to successfully plan and execute all projects and programs (small, medium and large). Program element standardization include Design Standards, Capital Projects Cost Forecasting, Internal Stakeholder Input/Communication and Community Outreach.  This position will also partner with the Finance Department on the agencies new Project Control work program.   This position provides direction and management to: 1) Facilities Development Program Manager    a. Capital Development team is responsible for Project Management, Facilities Asset Management, Space Planning, and Architecture & Engineering Qualified Vendor List approval.    b. Manager for 6-year Facilities Master Plan Program ($134M) developing Community Transit’s new Casino Road Administration Headquarters and redeveloping existing Merrill Creek and Kasch Park Bases.    c. Managing capital implementation to support zero emission vehicle infrastructure 2) Projects Delivery / Construction Management Manager    a. Manager of Construction Management team responsible for construction of Facilities, BRT & S&R projects 3) Bus Rapid Transit (BRT) Program Manager:    a. BRT Program is responsible for all aspects of the build out of the BRT High Capacity Transit network. Duties include providing direction on strategy and path of route development, design & engineering, construction and service launch: working with regional     partners; and ongoing monitoring and improvements. 4) Speed & Reliability (S&R) Program Manager: The Speed and Reliability Program will be a new initiative at Community Transit that will manage implementation of roadway infrastructure and technology elements to improve speed and reliability for transit.    a. Creation of program structure    b. Development of MOU and Partnership Agreements with local jurisdictions    c. S&R design consultants    d. Bus Stop Program Responsible for developing performance standards and expectations and evaluating the performance of staff and consultants; developing and managing division budget and work program; provides expertise and recommendations to executive team and board of directors on technically and politically complex issues or policies. This position requires strategic thinking exceptional communication and relationship building skills, negotiation and advocacy skills, and the ability to multi-task to deliver Program elements in scope, on schedule, and within budget.

  This position is being sourced by Arch Staffing please apply at:  https://www.indeed.com/job/senior-program-manager-5f2e5a93366e1bed   The Zero Emissions Senior Program Manager provides leadership on the overall ZEV (Zero Emissions Vehicles) implementation strategy, consistent with Community Transit’s strategic priorities, sustainability principles, and the needs and goals of the organization. The ZE Program Manager directs the engagement, oversight, and management of capital projects to advance Community Transit’s transition to a net zero fleet. This position will develop and executes innovative and scalable program strategies to migrate Community Transit to a ZEV fleet through regular engagement of and support to the relevant departmental program teams and building and maintaining fleet strategy, infrastructure investments, funding, and grant strategies, change management, policies, and fleet acquisition schedule.

This position is being sourced by Arch Staffing, please apply at:  https://www.indeed.com/job/transit-security-officer-330176c09cee0e93     Under the general guidance, the Transit Security Officers (TSO’s) in Community Transit’s Office of Physical Security Services (OPSS) provides security services twenty-four hours per day, three hundred and sixty-five days a year, for employees, contractors, customers, and visitors.  Primarily working in the Security Operations Center (SOC) and on Community Transit property, vehicles, and throughout the service area.  TSO’s, with the support of the Transit Police Unit (TPU), the Social Worker Program and customer service positions across the agency, help provide a safe and secure environment.  TSO’s handle complex interactions using their most important tools of interpersonal communication, verbal de-escalation, customer service, conflict resolution and incident assessment.  This includes providing uniformed and undercover services in a calm, respectful, trauma informed, ethical, and diplomatic manner.  TSO’s work with a diverse group of individuals and must apply an equity and culturally appropriate approach to their work.    As authorized by Community Transit, may be required to wear, carry, and utilize defensive equipment, communication equipment, audio / video recording equipment, ballistic vests, flashlight, PPE, and similar security equipment while on duty.      This is an hourly union position covered by the Amalgamated Transit Union (ATU) 1576 bargaining agreement. 

This position is being sourced by Arch Staffing, please apply at https://www.indeed.com/job/employee-benefits-specialist-e1f54788ffe51475   The Benefits & Leave Administrator manages the benefits and leave programs for the Agency.  Under general supervision, they lead the administration, coordination, and support the end-to-end processes of all Agency-wide benefits, retirement, and leave of absence programs with a focus on a positive employee experience, accurate pay, compliance, and continuous program improvement. This includes the administration of each program while ensuring compliance with all Community Transit policies, contracts, collective bargaining agreements, and State and Federal benefit and leave regulations.  In addition, these positions will coordinate with third-party vendors to manage benefit programs and leave and disability administration and will also oversee ADA requests, accommodations, interactive meetings, and work in partnership with other HR Partners on employee matters. 

Under the supervision of the Maintenance Shop Manager, qualified mechanics and/or instructors, the apprentice will learn and demonstrate knowledge of performing mechanical tasks in the diagnosis of malfunctions, preventative maintenance, repair, and overhaul of various types of transit equipment in the field and in the maintenance shop. The Apprentice Mechanic program is governed by the Standards of Apprenticeship adopted by the Community Transit/IAM Apprenticeship Committee.

The Senior Marketing Strategist is responsible for leading the strategy, planning, budgeting, execution, and performance measurement for marketing campaigns and marcom projects developed to support Community Transit’s mission, goals, initiatives, and promoting use of Community Transit services and programs.   This role focuses on providing strategic and marketing expertise to the creation of thoughtful, well-executed plans for marketing campaigns and marcom projects that span marketing and communication channels (traditional media, organic and paid digital, social media, content marketing, field marketing, earned media, public relations) to drive activity. Acts as a strategic business partner within the agency to coordinate resources within Marketing, in partnership with Communications, and collaboratively across departments and functions.   Oversees a group of Marketing Campaign Managers who turn the marketing strategic vision into reality— planning and documenting strategy, determining tactics and audiences, building timelines and deadlines, coordinating across teams, managing creative process, overseeing implementation and deliverables, analyzing and reporting performance, refining and optimizing to increase effectiveness.   Also provides direction for content creation and to scale key channels of social media and content marketing.      

This position is being sourced by Arch Staffing please apply at https://www.indeed.com/job/assistant-manager-emergency-management-business-continuity-45f0a529788bf3c4   Under general guidance of the Manager of Security & Emergency Management, the Assistant Manager of Emergency Management & Business Continuity manages the day-to-day operations of the agency-wide Emergency Management Program as part of the Security & Emergency Management Program and oversees the creation and implementation of emergency management plans, training, and exercises.  During disasters, serves as the EOC Manager/Incident Commander, or senior leadership position, in the agency’s Emergency Operations Center (EOC), Incident Command Post (ICP), or similar environment, as appropriate.  The position may telework, as business need and policy allow.

This position is being sourced by Arch Staffing please apply at https://www.indeed.com/job/assistant-transportation-manager-20a64bfa43bdb9f2   This professional position plans, supervises and coordinates activities to monitor, evaluate, control and maintain the delivery and quality of fixed route transit services provided to the riding public in accordance with established Community Transit standards. Performs a variety of duties to ensure the on-time delivery of quality service.

This position is being sourced by Arch Staffing please apply at https://www.indeed.com/job/business-analyst-c920dccbd68b1ccb   Under general supervision, the Business Analyst is responsible for collecting, organizing and maintaining datasets; conducting research, audits and studies, perform analysis of department programs, operations, practices and policies; provides advice and consultation on findings to management.  Position coordinates, monitors, supports and delivers on department business plan and budget. 

This position is being sourced by Arch Staffing please apply at https://www.indeed.com/job/safety-analyst-12e65e01e4d6062f The Safety Analyst is an experienced professional, fully functional in all aspects of the industry/technical field. This role performs duties under general supervision of the Manager of Environmental, Health & Safety, but functions in a primarily independent manner while supporting assigned projects or program areas. The Safety Analyst assists in all aspects of the agency’s Safety Management System (SMS), including the development and implementation of safety and health programs and projects in accordance with all applicable federal, state, and local regulations; audits and oversight of all SMS elements and serving as the subject matter expert, as needed, for agency meetings, training, and other interdepartmental interactions. Examples of such programs include: - Safety Management System including all State and Federally required safety programs - FTA required Agency Safety Plan - Safety Committee - Other programs as assigned by the Manager of Environmental, Health & Safety