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Under general supervision, this position provides high quality, customer-focused technical support to the end users of all Community Transit-delivered technologies. This function is the primary customer interface for IT needs across the company.

THIS POSITION IS OPEN TO INTERNAL CANDIDATES ONLY ONLY CURRENT COMMUNITY TRANSIT EMPLOYEES WILL BE CONSIDERED   Under general direction, this professional position plans, supervises and coordinates activities to monitor, evaluate, control and maintain the delivery and quality of fixed route transit services provided to the riding public in accordance with established Community Transit standards. Performs a variety of duties to ensure the on-time delivery of quality service.

Under general supervision, coordinates with planning and operations staff to develop accurate transit operation plans; gathers pertinent route and schedule information; operates computer system for run-cutting, scheduling and modeling; maintains integrity of schedule data. Monitors and evaluates existing service through data analysis, personal observation, staff or customer input; attends planning and public meetings.

Under general supervision, assists in development and implementation of agency messaging, crisis messaging, media relations and digital communications (web and social media). Serves as agency’s primary media liaison and as public information officer (PIO) under FEMA Incident Command System structure. Writes and edits copy for news releases, brochures, speeches and other internal or external communications, as well as interacts with reporters, riders and the public in person and through digital channels, including through still photography and video. Represents the agency in public forums, at meetings and makes presentations as assigned.

Senior Research Scientist - Get in on the ground floor as we build our research program!   Are you an expert in research methods, innovative, and self-motivated?  If yes, you should consider the Research and Analytics Team at Community Transit.   Community Transit is a fast-paced and expanding agency excited about new technologies, new methods, and making data-driven decisions. The agency is looking for a senior research scientist who can drive agency confidence in research, develop and implement a short-term and long-term research strategy, and inspire teams and leaders to transform research and analytic insights into action.  This is a senior level position that creates and manages the agency research portfolio to ensure alignment of resources, priorities, and initiatives.   This position coordinates interdepartmentally to proactively: - identify, develop and administer agency research needs, - determine sequence and priority of research projects to avoid customer fatigue and satisfy business planning requirements, - manage consultants, - present research results and reports, - provide for consistency in methods, - promote innovation and improvement of public transit products and services based on meaningful insights, - encourage use of data and analysis in support of decision-making by utilizing data visualization techniques.   This position is part of the Research and Analytics Division, reports to the Manager of Research and Analytics and works closely with other Community Transit leaders to formulate research strategies and programs to inform agency priorities.  

This position is part of a team that is responsible for processing bi-weekly payroll for 800+ employees, totaling $65 million annually, in compliance with applicable personnel policies, labor contracts and state and federal regulations.    The required work schedule for this position is Tuesday-Saturday.  Must be available to work extended hours as needed to meet strict payroll deadlines.