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Community Transit Provides a tobacco-free and drug-free work environment.
As a recipient of federal funds, Community Transit is an Equal Opportunity Employer and does not unlawfully discriminate on any basis prohibited by Federal, State or Local law. We value and encourage diversity in our workforce. EOE AA M/F/Vet/Disability. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status or disability.
Under general supervision, safely provides confidential administrative support and assistance to Director and/or Transportation departmental staff; composes, formats and word processes a variety of department specific correspondence and documents; carries out various special projects for the department; coordinates departmental schedules, travel, meetings and events; acts as a liaison for the department with internal and external customers; tracks departmental budgets and assists with budget and business planning programs, reconciling the purchasing card, organizes and maintains departmental records and files; assists with department projects; administers departmental programs; and inventories and purchases supplies and other necessary items for the department. Assists with other projects and duties as necessary.
Under general supervision, provides exceptional customer service, selling fare media, permits and products over-the-counter, by mail order, through a call center, and online. Responds to customer requests for transit information in person, by phone and in writing. Responds to customer lost and found inquiries. Works with vendors to distribute timetables, and other consumer and marketing materials. Responsible for maintaining internal and outlet inventory. Enters and retrieves data on sales, lost and found, and customer comments.
Customer Experience - Customer Care - Sales & Distribution
This position is responsible for diagnosing, maintaining and repairing heavy-duty diesel coaches and other various support vehicles operated by Community Transit in the field or at the Operations Base.
The Vehicle Maintenance section operates three shifts (day, swing and graveyard), seven days a week. Work schedules and locations are based on a seniority system and Graveyard and Swing Shift vacancies will be the most likely openings. Swing and graveyard shift employees receive a shift differential. Employees work a 40 hour per week schedule with two consecutive days off, but not necessarily Saturday and Sunday. Employees must be able and willing to work any shift, including any combination of days off.
Open Only to Current Community Transit Employees
Community Transit Dispatchers are communication professionals who ensure safe and reliable service and play a key role in transmitting accurate and reliable information to operators and management. They provide efficient day-to-day support by dispatching, scheduling, coordinating vehicles in the yard and communicating with Coach Operators on the road by radio.
The Software Implementation Architect contributes to Community Transit’s success by assuming end-to-end responsibility of the software development life cycle. This position will be responsible for creating and implementing agile and DevOps processes and will provide oversight of DevOps teams across the agency. This position will lead development efforts for Community Transit’s web and mobile applications.
A managerial position responsible for development of Community Transit’s service vision and strategies to meet agency goals and the needs of a growing community. Facilitates development and approval of financially-constrained six-year transit service and capital plans, annual service improvement plans, service and fare policies. Coordinates with land use and transportation planning of cities, counties, state and metropolitan planning organizations. Manages planning studies and formulation of policies for adoption by Executive Team or Board of Directors; provides expertise and recommendations to leadership on technically and politically complex issues or policies.
This position has oversight of the following areas: development of transit markets, design and implementation of new services, route restructures and enhancement of existing service; development of service and fare policy; regional planning coordination; translation of leadership directives into complex decision support models including a cost allocation model, revenue/expense model, ridership forecasting model, and capital needs model. This position requires strategic thinking, exceptional communication and relationship building skills, and the ability to integrate diverse needs and priorities into cohesive and achievable plans.
We are seeking strong leaders with comprehensive knowledge of Transportation, who demonstrate initiative, show attention to detail, respect confidentiality, model effective communication and successfully interact with all departments & personnel.
Transportation Supervisors are responsible for providing day-to-day supervision of bus operations and related systems and processes. They influence and effectively reduce conflict through motivating and directing the work of others within established policies and procedures, troubleshoot common operational problems and recognize when to elevate issues to a higher level of management. This position reports to the Manager of Transportation Operations.