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The Facilities Maintenance Technician II, under the supervision of the Facilities Maintenance Assistant Manager or designee, will recognize, diagnose and resolve transit building related systems and equipment malfunctions, perform preventive maintenance and repair either in the field or at the Operations bases, while safely performing skilled and unskilled labor in a variety of disciplines.
The position works independently, with peers and other professions to accomplish a variety of projects, tasks and assignments associated with moderate to difficult facility maintenance and repairs. Including but not limited to proactive, reactive and preventative maintenance on commercial transit building related systems and equipment such as HVAC systems electrical circuits, emergency generators with ATS systems, compressed air, fire protection, fueling systems, park and ride facilities and properties, bus wash systems and remodeling.
When needed, the Facilities Maintenance Technician II, will provide guidance and support to other team members.
Community Transit Facilities Maintenance are represented by the Amalgamated Transit Union (ATU) Local #1576.
This position is responsible for diagnosing, maintaining and repairing heavy-duty diesel coaches and other various support vehicles operated by Community Transit in the field or at the Operations Base.
The Vehicle Maintenance section operates three shifts (day, swing and graveyard), seven days a week. Work schedules and locations are based on a seniority system and Graveyard and Swing Shift vacancies will be the most likely openings. Swing and graveyard shift employees receive a shift differential. Employees work a 40 hour per week schedule with two consecutive days off, but not necessarily Saturday and Sunday. Employees must be able and willing to work any shift, including any combination of days off.
Under general supervision, provides consultation and financial analysis as needed to agency departments related to budgeting, cost analysis and projections, staffing budgets and financial reporting and assistance. Prepares and analyzes operating and capital budgets and forecasts. Makes procedural or budget systems changes based on governmental budgeting and accounting requirements, as well as agency/leadership needs. Coordinates portions of the budget system setup, creation of budget instructions and training materials, and development of key sections of the budget document and presentation. Leads, manages and/or participates in other Finance and agencywide projects, such as debt issuance, long range financial modeling, and requests for financial analysis. Develop and delivers regular and seasonal budget reports. Works with agency staff to resolve budget variances and questions. Recommends policies and procedures to management based on financial data and research and conducts projects in the finance department both independently and as part of a team.
Takes the lead on certain Finance programs and projects. These may include any of the following:
- Planning and managing the agency’s National Transit Database (NTD) report, which includes with contractors, auditors, and internal staff across the agency.
- Planning and conducting the Capital Project proposal process, including capital project reporting and portfolio tracking
- Leading the FTE/position tracking process in a consultative manner with Employee Engagement, as well as leading the FTE budget request processes.
- Conducting and improving the agency’s Business Planning process.
- Development and delivery of Finance-related KPIs and dashboards.
Under general supervision, the Project Manager II plans and leads transit scheduling and operational design projects with a particular focus on transit facilities, including bus zones, passenger amenities, and other roadway infrastructure that impacts bus speed and reliability.
For their projects, they will be responsible for all elements of the project lifecycle. This includes steps like proposal, schedule and budget development and data collection and analysis. It also includes inter-agency consensus building, public outreach, and recommendation development and implementation.
This role will also play a significant role in a host of other strategic scheduling projects. Examples of projects include defining paths that optimize zero emission vehicle performance and forecasting transit facility needs.
Under general supervision, this position provides high quality, customer-focused technical support to the end users of all Community Transit-delivered technologies. This function is the primary customer interface for IT needs across the company.
Under general supervision, responsible for central oversite, administration and coordination of fare collection, account reconciliation and reporting for the Vanpool program and customers, while delivering an exceptional customer experience. Responsible for data collection, investigation, analysis, reconciliation, and validation; billing, payments, and account reconciliations; monitoring and reporting. Supports vanpool software systems by developing procedures, training, and providing technical support. In 2022, the Vanpool program utilized a fleet of 362 vehicles operating 7 days a week, providing 280,000 passenger trips.
Under general supervision, performs work of moderate difficulty in the installation, repair and maintenance of communications tools and related electronic and communication equipment. Installs, maintains and tests various systems, detects and troubleshoots problems, documents drawing changes and upgrades, and follows and/or creates appropriate safety procedures.
The Strategist for External Communications is a key member of Community Transit communications team. The successful candidate will create compelling content and messaging to promote broad awareness around Community Transit’s critical contributions to Snohomish County’s mobility, economy and environmental sustainability, and ridership of its services. Explains the agency’s services, capital investments, programs, and initiatives to the public and specialty audiences. Creates electronic communications, including social media and website content; shoots and edits photos and video; writes and edits copy for blog posts, fact sheets, brochures, presentations, and other external communications. Represents the department and agency in meetings, public forums, or other events as assigned.
The Contracted Services Program Manager is responsible for administering and coordinating the delivery of public transit services by the assigned contractors within policy, contractual, and budget parameters for the best results in terms of customer service. Position is responsible for monitoring invoices, service quality and contract compliance and provides guidance to contractor management teams. Ensures solid communications during all aspects of projects and systems Community Transit implements.
- The contracted commuter operation utilizes a fleet of 150 buses operating seven days a week. In 2018 this operation provided more than 5.5 million passenger trips. This operation includes a substantial service contract with Sound Transit.
- The contracted paratransit operation utilizes a fleet of 52 buses operating seven days a week to provide complementary paratransit under the Americans with Disabilities Act. In 2018 this operation provided almost 200,000 passenger trips. Additional responsibilities include contracts for eligibility screening and transit travel training.
This position is part of a team that is responsible for processing bi-weekly payroll for 800+ employees, totaling $65 million annually, in compliance with applicable personnel policies, labor contracts and state and federal regulations.
The regular days off for this position are Wednesday and Thursday as weekend coverage is needed. Candidates must be able to work Friday through Tuesday and Holidays as the regular work schedule and be available to work extended hours as needed to meet strict payroll deadlines.
Under the general guidance, the Transit Security Officers (TSO’s) in Community Transit’s Office of Physical Security Services (OPSS) provides security services twenty-four hours per day, three hundred and sixty-five days a year, for employees, contractors, customers, and visitors. Primarily working in the Security Operations Center (SOC) and on Community Transit property, vehicles, and throughout the service area. TSO’s, with the support of the Transit Police Unit (TPU), the Social Worker Program and customer service positions across the agency, help provide a safe and secure environment.
TSO’s handle complex interactions using their most important tools of interpersonal communication, verbal de-escalation, customer service, conflict resolution and incident assessment. This includes providing uniformed and undercover services in a calm, respectful, trauma informed, ethical, and diplomatic manner. TSO’s work with a diverse group of individuals and must apply an equity and culturally appropriate approach to their work.
As authorized by Community Transit, may be required to wear, carry, and utilize defensive equipment, communication equipment, audio / video recording equipment, ballistic vests, flashlight, PPE, and similar security equipment while on duty.